Number of participants - up to 20 people.
The training addresses the following issues:
1. What is needed to create a "rapid" flow of calls.
2. Phone call, creating a conversation script.
3. Stages of sales, taking into account the limited talk time on the phone.
4. Psychological portraits of customers.
5. 4 client psycho-types, their definition.
6. The selection of methods of influence on each of the psycho.
7. The basic needs of the client, depending on the psychological portrait.
The training addresses the following issues:
1. What is needed to create a "rapid" flow of calls.
2. Phone call, creating a conversation script.
3. Stages of sales, taking into account the limited talk time on the phone.
4. Psychological portraits of customers.
5. 4 client psycho-types, their definition.
6. The selection of methods of influence on each of the psycho.
7. The basic needs of the client, depending on the psychological portrait.
Technical characteristics
| Item | 48106 |
Update: 10/15/2016
Added: 10/15/2016
ID no: 48106
Added: 10/15/2016
ID no: 48106
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